FrequentlyAskedQuestions
Cafe
Do you have gluten-free, vegan and vegetarian options?
Our café can cater for a range of dietary requirements including gluten-free and coeliac. We also cater for vegans and vegetarians. Simply ask our member of staff about our daily GF, vegan and veggie options.
What are your café opening hours?
The café is open every day between 9.00am – 4.30pm. Hot Food Served until 4:00pm | Tea, coffee & cakes until 4:30pm.
Can we book a table?
The cafe is walk-ins only for groups smaller than 8. If your booking is larger than 8, please contact our office team via contact@craigies.co.uk.
Are you dog friendly?
Only guide dogs are permitted in the café, shop, play areas and the fruit and vegetable fields. We have a small outdoor ‘canine café’ where dogs can stop with their owners for a rest and a drink of water.
Farm Shop
What are your shop opening hours?
Our farm shop is open from 9am to 5pm, Monday through to Sunday.
Can I shop online & how do I do place an order?
Yes, you can shop online for delivery or collection. Make sure we deliver to your postcode before placing an order – Click Here | Visit our online shop and get adding to your basket!
What days do you deliver?
Home deliveries take place Thursday and Friday and collections will take place Monday to Sunday. Visit our delivery & collection page to find out which postcodes we deliver to – Click Here
What do I do if there is an issue with my order?
Please contact our office team via contact@craigies.co.uk and our team will assist.
Events
When does the pick your own start?
Our Pick Your Own operates from June – October and is currently operating on a pre-booking system. Tickets will become available soon and for further details please visit our ‘Pick Your Own’ page – Click Here
Do you run seasonal events & activities?
Yes! We run seasonal events throughout the year, from our Tulip Festival, Pick Your Own, Halloween to Christmas! All events can be booked online and upcoming events & activities can be found on our website – Click Here
Can I book a school or nursery farm visit?
Yes, we welcome school and nursery visits throughout the year! Bring the National Curriculum for Excellence to life with a hands-on visit to our family-run farm. Trips can be tailored to cover your current topics, with activities from fruit picking and seed sowing to guided tours and jam-making. Contact our office team for further information and bookings via contact@craigies.co.uk.
Do you welcome walk-ins for events?
We do welcome walk-ins however they aren’t guaranteed which is why we recommend booking in advance to avoid disappointment. Please note an advance booking is required for our Christmas event.
General
Is the farm wheel chair accessible?
Our cafe and shop are on one-level and are fully wheelchair accessible, we also have accessible toilet facilities. Our outdoor events takes place on a working farm so the paths are uneven so we can’t guarantee full accessibility.
Do you have parking facilities?
Yes, we have a large car park that offers free parking including disabled parking situated close to the main buildings.
Can I bring a drone?
No, drones are not permitted due to the close proximity to the airport.
How can I give feedback or make a complaint?
We love to hear from our customers and welcome all feedback. Please get in touch using our online form.