Frequently Asked Questions for Pick Your Own
PYO Tickets!
We’re releasing tickets in phases throughout the season to match fruit availability — starting with a limited number each week and adding more closer to the date if the fruit is looking good. This helps us make sure there’s plenty of ripe fruit for everyone to enjoy.
If your preferred date is sold out, don’t worry — we often release extra slots daily, especially as the weekend approaches. Be sure to check our website and social channels regularly for the latest ticket updates!
To help manage high demand at the start of the season, a premium entry fee of £3.50 per person applies on the first two weekends in June. This reflects the excitement of picking the first fruit of the year and helps support the extra care needed during these busy days. The same great picking experience continues throughout the season!
Can I change my ticket?
Absolutely! If you created an account when booking, you can log in at any time to make changes yourself.
While tickets are non-refundable, they are transferable — so if your plans change, you can move your booking to another available date and time that suits you better.
Please remember: pre-booking is the only way to guarantee entry into the picking fields. Walk-in entry depends on both fruit availability and space, so it’s not always possible on the day.
If you didn’t create an account, no worries — our team is happy to help. Just email us at contact@craigies.co.uk and we’ll get you sorted.
When will PYO start this year?
Our Pick Your Own season usually begins around mid-June when the first of our strawberries ripen. You can view our Pick Your Own calendar here to find out what’s available when!
Keep an eye on our social channels for the latest updates, and be sure to sign up to our newsletter at the bottom of the page to be the first in the know!
Is PYO buggy and wheelchair accessible?
All of our strawberries are set upon table tops with the ripe fruit hanging below the grow bags at around 1m from the ground. The middle row in the tunnels can take a compact tractor so are fine for sturdy buggies.
Please note that the ground around the farm is made up of rough tracks so may not be suitable for certain types of wheelchair. If you’re in any doubt, please ask a member of the team who can advise on the best routes down to the tunnels.
We also recommend wearing suitable footwear and be mindful of the bumpy ground especially after periods of wet weather.
How does it work?
Simply buy an entry voucher online ahead of your visit to secure your spot in the picking fields.
When you arrive, just show your voucher and we’ll give you a basket and a map, then guide you to the best picking area based on what’s ripe and ready. All you need to do is pick your fruit, fill your basket, then weigh and pay at the end.
Entry is by pre-purchased voucher: £2.50 per person (walking age & above) These amounts are redeemable against the cost of the fruit you pick.
To help manage the busy start of the season, a premium entry fee of £3.50 per person applies on the first two weekends of June. This supports the extra care required early on and celebrates the arrival of the first fruit of the year!
Please note: We do not offer refunds if the value of fruit picked is less than the voucher amount. For more details and picking updates, visit our Pick Your Own info page.
What’s available to pick now at Craigies?
Our availability report operates a traffic light system to indicate what’s available to pick at Craigies Farm and at what cost. We will keep this as up to date as possible to help you plan ahead.
Green suggests a great supply of fruit for picking, amber indicates that there may not be a large amount of fruit ready for picking (we don’t offer refunds in these cases), while red would indicate that you will be unlikely to pick any fruit today.
What’s in season for fruit picking?
Our seasonal calendar will give you an idea of what’s in season and when.